March
18
9:00 am EST
LIVE WEBINAR
Customer Centricity Culture Training
Empowering employees: the key to building valuable relationships with customers
The Customer Centricity Culture Training, Empowering employees: the key to building valuable relationships with customers is specially designed for leaders trying to build long-term relationships with customers to add differentiation and competitive value to their businesses in the competitive software industry are facing increasing difficulties, such as tight budgets, limited resources, and actions and tools that are easy to imitate and difficult to hold.
If you need to find the best Marketing and Customer Service Strategy to grow your business quickly, efficiently and sustainably, join our free webinar on March 18, 2024, and discover the power of converting your Organization’s employees into brand ambassadors, committed, effective and capable of raising levels of customer experience, loyalty, and satisfaction.
You will learn how Gallup’s Customer Centricity Solution helps companies like yours empower their workforce to promote effective communication and service to improve and innovate the company’s products and services and achieve average revenue growth in the medium and long term.
Speakers
Senior Human Resources Transformation
Gallup
Senior Customer Experience Manager
Gallup
In this webinar, you will learn how to:
- A customer-centric culture is essential in today’s competitive landscape and how it contributes to customer satisfaction and loyalty.
- Empowering employees as customer brand ambassadors is a vital corporate strategy.
- Examine the link between qualified employees and the creation of innovative, long-term relationships with customers.
Don´t miss this Customer Centricity Culture Training, because we have many success cases to tell about.
State of the Global Workplace: Customer Centricity 2023 Report
Nothing predicts organic growth like having loyal customers. That’s why we help your company become more than “customer focused.”
Gallup’s Customer Centricity Practice helps companies gain an accurate understanding of their customer base so they can build a highly dedicated workforce that delivers customer-centric experiences — and fosters more loyal customers.